Free NHS Service

Pharmacy First

Get treatment for 7 common conditions directly at our pharmacy — no GP appointment needed.

Call us — 01536 514686

What is Pharmacy First?

Pharmacy First is an NHS service that allows you to get treatment for 7 common conditions directly from a pharmacy, without needing to see a GP first.

Our pharmacists have 5 years of specialist training in medicines and minor illness management. They follow clinical pathways and can supply prescription-only medicines where appropriate.

You can also be referred to us by your GP, NHS 111, or urgent care — or simply walk in.

No appointment needed
Free on the NHS
Private consultation room
Prescription medicines supplied where clinically appropriate and deemed necessary

How It Works

1

Walk In

Come directly to the pharmacy — no GP appointment or referral needed.

2

Private Consultation

Our pharmacist will assess you in a private consultation room.

3

Treatment

If appropriate, we can supply prescription-only medicine on the spot.

4

Follow-up if Needed

We notify your GP and refer you on if your condition needs further care.

The 7 Conditions We Can Treat

Walk in for any of the conditions below — no GP referral required.

Sinusitis

Sinusitis

12 years and over

Sore Throat

Sore Throat

5 years and over

Earache (Acute Otitis Media)

Earache (Acute Otitis Media)

1–17 years

Urinary Tract Infection (UTI)

Urinary Tract Infection (UTI)

Women aged 16–64 years

Shingles

Shingles

18 years and over

Impetigo

Impetigo

1 year and over

Infected Insect Bites

Infected Insect Bites

1 year and over

Note: UTI treatment is available for women aged 16–64 only. Ear infection (acute otitis media) consultations are for children aged 1–17.

How to Access Pharmacy First

🚶

Walk In

Come directly to the pharmacy for any of the 7 conditions.

🏥

GP Referral

Your GP can refer you to us instead of giving you an appointment.

📞

NHS 111

NHS 111 or urgent care can direct you to us for faster treatment.

Not sure if we can help?

Call us and we'll let you know.