Pharmacy First
Get treatment for 7 common conditions directly at our pharmacy — no GP appointment needed.
Call us — 01536 514686What is Pharmacy First?
Pharmacy First is an NHS service that allows you to get treatment for 7 common conditions directly from a pharmacy, without needing to see a GP first.
Our pharmacists have 5 years of specialist training in medicines and minor illness management. They follow clinical pathways and can supply prescription-only medicines where appropriate.
You can also be referred to us by your GP, NHS 111, or urgent care — or simply walk in.
How It Works
Walk In
Come directly to the pharmacy — no GP appointment or referral needed.
Private Consultation
Our pharmacist will assess you in a private consultation room.
Treatment
If appropriate, we can supply prescription-only medicine on the spot.
Follow-up if Needed
We notify your GP and refer you on if your condition needs further care.
The 7 Conditions We Can Treat
Walk in for any of the conditions below — no GP referral required.

Sinusitis
12 years and over

Sore Throat
5 years and over

Earache (Acute Otitis Media)
1–17 years

Urinary Tract Infection (UTI)
Women aged 16–64 years

Shingles
18 years and over

Impetigo
1 year and over

Infected Insect Bites
1 year and over
Note: UTI treatment is available for women aged 16–64 only. Ear infection (acute otitis media) consultations are for children aged 1–17.
How to Access Pharmacy First
Walk In
Come directly to the pharmacy for any of the 7 conditions.
GP Referral
Your GP can refer you to us instead of giving you an appointment.
NHS 111
NHS 111 or urgent care can direct you to us for faster treatment.
Not sure if we can help?
Call us and we'll let you know.
